Refund and Returns Policy

At Elysian Eats, customer satisfaction is our top priority. We are committed to providing high-quality skincare and beauty products, and we want you to be completely happy with your purchase. If you are not satisfied, we are here to help with returns and refunds. Please review our policy below.

1. Returns

You have 30 days from the date of delivery to request a return. To be eligible for a return, the following conditions must be met:

  • The item must be unused, unopened, and in the same condition that you received it.
  • The item must be in its original packaging.
  • You must provide proof of purchase (receipt or order confirmation).

2. Non-Returnable Items

Certain items are not eligible for return, including:

  • Opened or used skincare products.
  • Items purchased on clearance or sale.
  • Gift cards and promotional items.

3. Return Process

To initiate a return, please follow these steps:

  1. Contact our customer service team at info@luxurydogtraininng.com or call us at 414-380-4997 within 30 days of receiving your order.
  2. Our team will provide you with instructions on how to return your item.
  3. Once your return is received and inspected, we will notify you of the approval or rejection of your return.

Note: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

4. Refunds

Once your return is received and approved, we will process your refund. Refunds will be applied to your original method of payment, and you will receive the credit within a few days, depending on your bank or card issuer’s processing times.

Partial Refunds may be granted in the following cases:

  • Items not in original condition, damaged, or missing parts due to reasons not caused by our error.
  • Returns requested after 30 days from delivery (if applicable).

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@luxurydogtraininng.com or call 414-380-4997.

6. Late or Missing Refunds

If you haven’t received your refund yet, please check with your bank or credit card company. It may take some time before your refund is officially posted. If you’ve done this and still have not received your refund, please contact us at info@luxurydogtraininng.com.

7. Contact Us

If you have any questions about our Refund and Returns Policy, feel free to contact us: