Sales Policy

At Elysian Eats, we are dedicated to providing a seamless and satisfying shopping experience for all our customers. Please review our Sales Policy below, which outlines the terms and conditions of purchasing our skincare and beauty products.

1. Pricing

All prices listed on our website are in USD and are subject to change without notice. We strive to ensure accuracy in pricing, but in the event of an error, we reserve the right to correct any pricing discrepancies.

  • Taxes: Sales tax may be applied to your order based on the shipping address and applicable laws.
  • Promotions & Discounts: Discounts and promotional offers cannot be combined unless explicitly stated. Promotions are available for a limited time and subject to specific terms.

2. Order Processing

Orders placed on our website are processed within 1-3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with the details of your purchase. If an item is out of stock or unavailable, we will notify you and provide alternative options or a refund.

3. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: Secure online payment via PayPal.
  • Other Payment Methods: Additional payment options may be available as indicated on the checkout page.

All payments are processed through secure, encrypted payment gateways to ensure the safety of your personal information.

4. Shipping

We offer domestic and international shipping. Shipping costs are calculated based on your location and will be displayed during the checkout process.

  • Shipping Times: Estimated delivery times are provided at checkout. However, delivery times may vary due to factors beyond our control, such as carrier delays or customs clearance for international orders.
  • Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your delivery.
  • Shipping Issues: If you experience any issues with your shipment, please contact us at info@luxurydogtraininng.com.

5. Order Cancellations

You may request to cancel your order within 24 hours of placing it. Please contact us at info@luxurydogtraininng.com or call 414-380-4997 as soon as possible. If the order has already been shipped, you will need to follow our Returns Policy.

6. Product Availability

We make every effort to keep our product listings up to date. However, availability is not guaranteed, and some items may sell out quickly. In the case of a backorder or discontinued item, we will notify you and offer alternative options or a refund.

7. Customer Support

If you have any questions or concerns regarding your order, our customer support team is available to assist you. You can reach us at:

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we handle your personal information during the ordering and payment process.

9. Changes to this Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.